I’ve been pondering this question for a while now. I think that the folks at Adobe probably don’t hate the Mac, but they do seem to have a preference for Windows. Here’s why.
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Last week, that OS replaced macOS for me. I’m talking about Chrome OS, Google’s ambitious take on computers that centres predominantly around the Chrome browser and runs Android apps. I bought a Chromebook in early 2016 — when Chrome OS was essentially just a web browser packaged with a few desktop features — as my travel workstation. I like many things that Apple does from a design perspective, and I hate to be too critical, but after upgrading my old iMac to Mac OS X 10.9, I honestly can't think of anything I like better from a UX perspective in OS X 10.9 compared to OS X 10.6.
Exhibit A: Windows-style UI elements in Mac Photoshop
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I’ve been using Photoshop since around 1995 (even written a nice book about it) so I feel like I know this beast inside out now. I’ve used both Windows and Mac versions heavily, and the Mac version is full of little Windows UI quirks. For example:
- Non-standard shortcut to bring up the Preferences pane (Command-K, not the standard Command-,). Just because Windows users have to suffer from the lack of a consistent Preferences shortcut, why should Mac users have to do the same?
- Non-standard shortcut to hide Photoshop (Command-Control-H, not the standard Command-H – fair enough in a way, as Command-H is used to hide stuff within Photoshop).
- Non-standard shortcut to switch between document windows – i.e. Control-Tab, not the standard (and much less finger-twisting) Command-`. This one really bugs me.
- The odd shortcut that only works in Windows (I’m thinking of Alt+I, then hold Alt and press D to instantly duplicate an image – a quirk that relies on Windows’ keyboard shortcuts for menus).
Exhibit B: 32-bit Mac Photoshop CS4
Photoshop CS4 will be 64-bit on Windows, 32-bit on Mac. ‘Nuff said. (Although Adobe blames Apple for this.)
Exhibit C: The horror of the Mac Photoshop CS4 interface
One of the things I’ve always hated about Photoshop on Windows is the “everything in one big window” interface. Well – horror of horrors – Adobe is shoehorning the single-window UI into Photoshop CS4 on the Mac! Is nothing sacred? And how will this work with Exposé? However, it looks like there will be an option to revert back to the multi-window UI. Thank flip for that.
Having said that, I confess I haven’t tried the single-window CS4 interface. Maybe it’s great, and maybe it does in fact mirror certain other Apple apps, as John Nack from Adobe argues quite convincingly on his blog. Time will tell I guess. (Many commenters on that blog post would seem to disagree. Choice quote: “I’ve always disliked the PC version of Photoshop, since it’s in a window and now you guy vomit this onto the Mac.”)
I personally don’t see the point of an app frame to block out underlying windows, especially as we now have Spaces in Leopard (if you’re really bothered about seeing stuff underneath document windows, simply put Photoshop in its own Space and you’re done.)
Then we have other yucky stuff in Photoshop CS4, such as buttons in the title bar (yuck) and non-standard window control buttons (yuck).
Exhibit D: The horror of the Mac Fireworks CS4 interface
The yuckiness continues with the Fireworks CS4 beta. According to Craig over at Cult of Mac – who describes Fireworks on the Mac as user interface hell – we have the same single-window interface, non-standard window buttons, and buttons in the title bar to look forward to, as well as no standard window resize control. My good friend and partner-in-crime, Si, recently echoed some of these grumbles, though he argues that Adobe is creating a UI that is neither Windows nor Mac. Interesting point – but if it’s true, what’s Adobe’s game-plan here? To create a new UI standard for all other companies to follow?
Exhibit E: Adobe Bridge CS3 – might as well be running it on Windows
Now I love Bridge CS3; after wrestling with iPhoto for ages I’ve finally settled on Bridge as the easiest, most transparent way to organise my photos. However, it feels very much like a Windows app that somehow got a bit lost and wandered onto my Mac by mistake.
Windows keyboard shortcuts that have polluted the Mac version include:
- Same non-standard Preferences shortcut as Photoshop (Command-K)
- Shift-click to select a range of items (admittedly quite useful, but non-standard on the Mac nonetheless)
- Return doesn’t rename a photo, it opens it. According to the Bridge Help, you’re supposed to be able to rename with the Spacebar, but it doesn’t work. What does work, however, is F2 – a shortcut lifted straight from Windows Explorer!
- F5 to refresh the window, again lifted from Windows Explorer and IE.
- F1 for Help! Even the Mac’s dedicated Help key doesn’t work!
Hmm. I’m thinking: Written for Windows, hastily ported to the Mac. What about you?
I must admit, though, that I quite like Bridge CS3’s single-window approach (except when I’m trying to drag and drop photos between folders, of course). Maybe there’s something in what John Nack’s saying after all.
Conclusion
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I suppose there’s something to be said for a consistent UI across platforms. It lets users easily switch between operating systems at will. However, part of what makes the Mac so great is its standards for UI elements and keyboard shortcuts, and Adobe happily ignores many of these standards with their apps.
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So does Adobe hate the Mac platform? Do they want it to die quietly in a corner, so that they only have to worry about developing for one OS? Probably not. But it does seem that they care more about making their apps play nicely with Windows than with Mac OS.
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In a way, this is understandable; they probably sell more copies of Windows Photoshop than Mac Photoshop (or do they?). Nonetheless, it’s a shame that Adobe’s apps seem to have a Windows bias these days. Both Apple and Adobe produce fantastic products which enjoy a strong following among the creative community, and I feel that Adobe is doing those users a disservice with this apparently Windows-centric approach. It’d be great to see Adobe treat both Mac and Windows platforms equally.
Anyway, it’ll be interesting to see how this situation plays out in future Adobe apps.
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You should try each, one at a time, then test to see if the problem is fixed before going on to the next.
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Be sure to backup your files before proceeding if possible.
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- Shutdown the computer, wait 30 seconds, restart the computer.
- Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.
- Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
- Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
- Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
- Erase and Install OS X Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
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- Select Disk Utility from the Utility Menu and click on Continue button.
- When Disk Utility loads select the drive (out-dented entry) from the Device list.
- Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
- Set the Format type to Mac OS Extended (Journaled.)
- Click on the Apply button, then wait for the Done button to activate and click on it.
- Quit Disk Utility and return to the Utility Menu.
- Select Install OS X and click on the Continue button.
Nov 16, 2017 8:03 PM